Munchkin Sports is rapidly expanding, and we are seeking an enthusiastic and motivated individual to join our team. The successful candidate will work at our Head Office in Catford and will be central to communicating Munchkin Sports’ ethos and values as the first point of contact for internal and external clients and customers. Providing comprehensive administrative support, you will be a flexible problem-solver who has effective communication skills, is able to multitask, and most importantly, be able to handle the unexpected! A detail-oriented mindset with a cheerful outlook and calm manner, you must be able to prioritise a demanding workload and have experience in customer service, and strong computer skills are essential.
Assistant Office Administrator
Detailed Information and Requirements
Please click on the headings below to reveal more detailed information about Production Manager – Other Provisions position with us:
Who are we?
At Munchkin Sports we work with over 4000 children each week, providing each child with the opportunity to learn new skills, strengthen their co-ordination and agility and have fun! It is our intention that every child that attends one of our classes or camps goes away with a sense of fulfilment. Working with schools and sports clubs we offer PPA/PE Cover, After-school clubs and wraparound care, multi-activity Holiday Camps, and weekend classes for children aged 2-11 years in a wide range of different sports.
ROLE REQUIREMENTS / IDEAL CANDIDATE
- Previous experience in a similar role preferred.
- Excellent time management skills with the ability to work to tight deadlines and prioritise.
- Excellent interpersonal and communication skills (written and verbal).
- Highly organised with a strong attention to detail.
- Proficient in MS Office Suite, including Excel spreadsheets, mailmerge via Emails, Teams and associated Apps.
- Familiarity of using online database/booking systems and working with raw data.
- Enthusiastic collaborator with a positive attitude.
SUMMARY OF RESPONSIBILITIES & DUTIES
- Work closely with and support the Admin Manager, Operations Director and current Office Administrator to coordinate daily planning and provide general clerical and administrative support with a variety of tasks, including scheduling and liaising with schools and customers wishing to book activities.
- Produce and respond to correspondence via various methods of communication – email and phone.
- Take charge of the onboarding process for all part-time staff. This will involve confirming the offer, collating and coordinating their paperwork, processing their information into our staff database and applying for their DBS checks.
- You’ll also oversee the setting up and monitoring of the staff training on Flick.
- Class and camp administration, including preparing class registers and specific location requirements and liaising with both internal and external venues and clients.
- Work closely within our online registration system and ensure all camps and classes details are accurately entered and regularly updated.
- Assist with the administration and upkeep of the Staff Single Central Record (SCR) and ensure all qualifications and training are valid.
- Work on a shared rota managing the client emergency phone at weekends during term-time.
- Undertake any other duties commensurate with the position as required to ensure the efficient and effective running of Munchkin Sports
Successful Candidate Will Receive
- £25,000+ per annum, subject to experience
- The opportunity to work with an enthusiastic, friendly, and collaborative team.
- Career development opportunities
- 40 hours per week – 9am – 6pm with 1 hr lunchbreak
- 32* days holiday (inclusive of 8 public/bank holidays) * You will be required to take part of your annual leave on any working days that fall between Christmas Eve to New Year’s Eve.
- Relevant training on internal databases and processes
- A friendly and enjoyable work environment
